Dariush Mehrzadian - PhD Candidate in Public Administration, University of Tehran , Tehran, Iran
Hamid Reza Yazdani - Assistant Professor, Department of Public Administration, University of Tehran, Tehran, Iran
Meysam Shahbazi - Assistant Professor, Department of Public Administration, University of Tehran, Tehran, Iran
Hasan Zarei Matin - Professor, Department of Public Administration, University of Tehran, Tehran, Iran

This study aimed to design a comprehensive model for intelligent organizational knowledge mapping with a hyper-hybrid approach based on meta-ethnography. In this article, various sources and theories about the knowledge map have been examined and analyzed using the meta-combined and meta-ethnography methods. Using the results of the work, a comprehensive model of knowledge map has been developed. Based on the qualitative approach in this research, the meta-hybrid method based on meta-ethnography has been used. The tool used has been articles related to  mapping knowledge for smart organizations. A total of ۳۴ pieces of research were found with the keywords related to designing and developing the knowledge map in the title field. Finally, after ۴ stages of refinement, out of ۳۴ studies, ۸ were excluded and ۲۶ studies were selected for data analysis. In this article, by examining and analyzing various patterns of knowledge map development, finally, an ۱۱-step model was developed. The proposed model of eleven basic steps, respectively, includes: determining the knowledge objectives of these centers by developing knowledge maps and identifying users of knowledge maps, identifying definitions and terminology of knowledge centers, identifying the basic processes of these centers, and drawing and analyzing its process maps, Knowledge extraction from the activities in the processes of smart organizations according to the process map, creating a profile for the extracted knowledge, creating knowledge connections and relationships and integrating these connections into an illustrated interface, and finally validating the developed knowledge map.

Digital Knowledge, Intelligent Organization, knowledge map, Meta-Ethnography, organizational knowledge