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An Investigation of Factors Affecting the Implementation of Knowledge Management in Insurance Industry

عنوان مقاله: An Investigation of Factors Affecting the Implementation of Knowledge Management in Insurance Industry
شناسه ملی مقاله: JR_UPAEI-7-2_009
منتشر شده در در سال 1397
مشخصات نویسندگان مقاله:

Parviz Pourvali - Department of Management, Faculty of Management, Islamic Azad University, Semnan Branch, Semnan, Iran
Azimallah Zarei - Assistance Peofessor, Department of Management, Faculty of Management, Islamic Azad University, Semnan Branch, Semnan, Iran
Mohammad Hemati - Assistance Peofessor, Department of Management, Faculty of Management, Islamic Azad University, Semnan Branch, Semnan, Iran

خلاصه مقاله:
The main purpose of the present study is to investigatethe effect of knowledge management inmplementation in Pasargad insurancewith the aim of the firm`s ablity to achieve the goal of being a knowledge oriented organization. The secondary objectives of the study include the realtion between knowledge gathering and creation, knowledge storage and maintainance, knowledge transmission, knowledge distribution, use of knowledge and knowledge enrichment (dependent variables). This work is an applied study using correlation-descriptive mthod. The statistical population of he study involves ۳۱ members of Director of Boar`s members, managers, assistants, and some experts of Pasargas insurance`s central office. Sampling has been done using compound method (random stratified and clustering methods). The data has been gatherd using questionnaires distributed among ۲۸ people with respect to Morgan`s table.

کلمات کلیدی:
Knowledge, Knowledge Management, KM, Implementation, Insurance Industry

صفحه اختصاصی مقاله و دریافت فایل کامل: https://civilica.com/doc/1743461/