Tahareh Moghadas - Department of Health, Isfahan University of Medical Sciences Isfahan University of Medical Sciences, Isfahan, Iran
Hedayatalah Asgari - Health Management and Economics Research Center, Isfahan University of Medical Sciences, Isfahan, Iran
Mohsen Rohani - Department of Health, Isfahan University of Medical Sciences Isfahan University of Medical Sciences, Isfahan, Iran
Mostafa Nasirzadeh - Department of Health, Isfahan University of Medical Sciences Isfahan University of Medical Sciences, Isfahan, Iran

Introduction: Training and updating human resources are the duties of any dynamic organization, and physicians require continuous training for providing appropriate services, for their first contact levels with emergency patients. The aim of this study is to determine the educational needs ofgeneral physicians about managing emergency patients. Materials and Methods: The study is of descriptive/cross‑sectional (needs assessment) type, and the research population includes552 physicians working in 24-h urban and rural health centers, and the needs assessment was done by Telstar method, using the census and three‑stage Delphi standard technique. The tool for collectingthe data was a questionnaire with an open question, validity of which was approved by the specialists.Data analysis was done by calculating the summation of the scores of each need and prioritizingthat in SPSS version 20 software. Results: The agreed priorities of training needs of the physicians include training about contacts with emergency cardiac patients, myocardial infarction diagnosis andfacing with that, primary cardiopulmonary resuscitation, children’s emergency, pregnancy emergency, electrocardiogram and its interpretation, intoxication and dealing with that, dealing with patientsaffected by reducing the level of consciousness, respiratory emergency cases, respectively, and the lower rated priorities include documentation, dealing with radioactive contamination, and relationalskills (with the patients and their companions). Conclusion: It is hereby proposed for the training regarding management of emergency patients to be prioritized in the physicians on‑the‑job‑trainingprograms, in continuous health and health networks for the physicians in the universities, by the related authorities, for designing and executing training and relearning programs

Delphi technique, general practitioner, management of emergency patients, needs assessment