Building a Global Innovative City: A Case Study of Cyberjaya

Cyberjaya has experienced major development since its formation in 1997. The city is located 40 km south of Kuala Lumpur. Two decades after its inception, Cyberjaya hasreached a tipping point, especially in sustainability and making and fostering an entrepreneurial and innovation ecosystem. Cyberjaya’s contribution to Malaysia’s GDP is expected to reach 17% in 2020, while also delivering a GNI impact of RM 2.4 billion and creating 6,600 new jobs by propelling the city’s economic growth in nine technology areas. This paper examined the case of Cyberjaya as a new innovative city and how it is becoming a global technology and innovation hub, looking at its approaches, successes, and current situation in the context of innovation and technology.