The Impact of Hospital Information System on Nurses' Satisfaction in Iranian Public Hospitals: the Moderating Role of Computer Literacy
سال انتشار: 1399
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 155
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شناسه ملی سند علمی:
JR_JITM-12-4_007
تاریخ نمایه سازی: 25 بهمن 1400
چکیده مقاله:
This study aimed to investigate the impact of the hospital information system (HIS) on nurses' satisfaction in Iranian public hospitals and to examine the moderating effect of computer literacy. The study population consisted of nurses working in public hospitals in Iran. A sample of ۳۸۵ Iranian public hospitals was surveyed and a total of ۱۹۱۲ questionnaires were collected over ۹ months. The analytical method used to empirically test the proposed hypotheses was the SEM technique using SmartPLS۳. Results showed that all four variables of nurses' attitude, system quality, information quality, and service quality had significant positive effects on nurses' satisfaction with HIS. The findings also indicated that the effects of nurses' attitude, system quality, and particularly service quality increased on nurses' satisfaction with HIS by rising computer literacy, and only the effect of (computer literacy × information quality) was not significant on satisfaction. The use of FIMIX, CTA, and permutation test analyses is the innovation of the analysis.
کلیدواژه ها:
نویسندگان
Gholampour
MSc., Department of Management, Rasht Branch, Islamic Azad University, Rasht, Iran,
Jamshidi
, Assistant Prof., Department of Management, Payame Noor University, Tehran, Iran.
Habibi
Assistant Prof., Ahlul-Bayt International University, Tehran, Iran,
Motamedi Dehkordi
PhD Candidate, Department of Management and Economics, Faculty of Business Management, Marketing Science and Research Branch, Islamic Azad University, Tehran, Iran.
Ebrahimi
PhD Candidate, Doctoral School of Economic and Regional Sciences, Szent Istvan University, Hungary.
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