Factors affecting the readiness of green business process management in the Iranian banking industry
سال انتشار: 1401
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 124
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شناسه ملی سند علمی:
JR_APRIE-9-1_009
تاریخ نمایه سازی: 30 خرداد 1401
چکیده مقاله:
This study aimed to identify factors affecting the green management process readiness of banks and determining the interactions and priority of these factors. To this end, factors affecting the green management process readiness in the banking industry were extracted by using an in-depth study of the extant research and qualitative content analysis. Also, fuzzy DEMATEL method was used to explain and assess the interrelationships between the identified factors. The research sample included ۱۴ experts in the process management field in the industry and academicians with knowledge of the concepts of emerging technologies and more than ۱۰ years of experience at the level of managerial activities in the banking industry. Application of DEMATEL revealed that “green awareness”, “green attitude”, “green governance”, and “green technology” are the influential factors, while “green operation”, “green infrastructure”, “green lifecycle”, “green strategy”, and “green policies” are permeable factors. It was also found that “green awareness” has the greatest impact on other factors and "green operations "is the most permeable factor. The obtained results might help to raise the awareness of individuals including managers, policymakers of the organizations toward establishing and fostering a green attitude to adopting green operations.
کلیدواژه ها:
Green Business Process Management ، Environmental Sustainability ، Green Readiness ، banking industry ، DEMATEL Technique ، content analysis
نویسندگان
Farkhondeh Mortaz Hejri
Department of IT Management, Faculty of Management, South Tehran Branch, Islamic Azad University, Tehran, Iran.
Changiz Valmohammadi
Department of Industrial Management, Faculty of Management, South Tehran Branch, Islamic Azad University, Tehran, Iran.
Mahmood Alborzi
Department of Information Technology Management, Science and Research Branch, Islamic Azad University, Tehran, Iran.
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