Communication Skills of Undergraduate Students Advisors in Kerman University of Medical Sciences۲۰۱۱

Background & Objectives: A proper and effective consultation requires using efficient communication skills during the consultation process The aim of this research was to determine communication skills of undergraduate students advisors in Kerman University of Medical Sciences Methods: This descriptive crosssectional study was performed from March ۲۰۱۰ to August ۲۰۱۰ Study population included undergraduate students of four colleges of whom ۳۷۹ students were selected by stratified sampling A selfdesigned ۱۷item questionnaire was used to collect data Questions were designed based on different communication skills of advisors and modified by getting the opinions of ۸ experts in the field Validity was approved by testretest and data were analyzed by using descriptive and analytic statistics and through SPSS software Results: Mean scores of oral and written communication skills providing feedback understanding others being a good listener and the ability to influence others were ۵۴۶% ۵۰۹۵% ۵۵۶۲% ۵۷۷۶% ۵۸۳۵% and ۵۵۴۹% respectively Conclusion: Considering the importance of communication skills in the success of an appropriate counseling improving advisors communication skills is essential and it is necessary to consider different aspects of communication skills such as oral and written communication skills providing feedback Understanding others being a good listener and the ability to influence others