The Effect of Emotional Intelligence on the Attitudes of Nurses towards Their Work by Studying the Role of Moderator of Emotions and Job Performance
محل انتشار: فصلنامه امداد و نجات، دوره: 15، شماره: 4
سال انتشار: 1402
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 48
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شناسه ملی سند علمی:
JR_JORAR-15-4_001
تاریخ نمایه سازی: 19 دی 1402
چکیده مقاله:
INTRODUCTION: The present study was conducted with the aim of answering the question of whether emotional intelligence has an effect on the working attitude of hospital nurses.
METHODS: By reviewing the background of the studies conducted on the three attitudes of job satisfaction, organizational commitment and the turnover intention, and to examine the effect of the research variables on each other by using the descriptive-analytical research method and collecting data through a survey, ۱۷۵ nurses who were selected by random sampling method were examined. Data analysis was done by structural equation modeling method using Smart PLS۳ software.
FINDINGS: The findings showed that adding emotional intelligence criteria can improve job satisfaction, improve performance, reduce the turnover intention and increase organizational commitment by helping nurses to reduce negative emotions and increase positive emotions.
CONCLUSION: In this research, the mediating role of emotions and job performance was examined, and according to the results, state positive affect had a significant moderating role in the relationship between job satisfaction and all dimensions of emotional intelligence among nurses.
کلیدواژه ها:
نویسندگان
مینا علوی
Assistant Professor, Department of Public Management, Faculty of Management and Accounting, Qazvin Islamic Azad University, Iran
سیده لعیا مرتضوی
PhD in Human Resource Management, Islamic Azad University, Bandar Anzali Branch, Iran
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