Evaluation of success rate hospital information system project, using gap analysis model in Shahid Mohammadi hospital, Bandar Abbas, Iran

Introduction: Every project of information systems is to develop by four main stages of analysis; design, implementation and evaluation. This study was addressed to determine the current and desired status of benefits achieved in hospital information system and evaluate the success rate of hospital information system project in Shahid Mohammadi hospital, Bandar Abbas, Iran. Methods: This cross - sectional study was done in ۲۰۱۲. The target population of this research was all managers and experts involved in implementing hospital information system, in Shahid Mohammadi hospital. A questionnaire with confirmed validity and reliability was used to collect the data. Wilcox on test was used for statistical analysis, using SPSS software and the gap between current and desired situation was determined, using gap analysis model. Results: The results show that use of hospital information system tends to realize the clinical benefits (۵۵.۵۲%), management benefits (۵۶.۷۲%) and the financial benefits (۶۰.۶۷%) in current status. The least gap of the expected status is related to financial (۲۳.۷۹%), clinical (۲۶.۱۷%) and managerial (۲۶.۹۱%) aspects. Conclusion: According to the results, in management m an administrative dashboard in hospital information system can be produced to reduce the gaps in management and have quick access to clinical and para-clinical data. To escalate financial benefits and resuce insurance payment problems, hospital balance reports is suggested.