Analysis of the Links between Burnout Syndrome and Coping Strategies in Trade Managers

سال انتشار: 1400
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 27

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شناسه ملی سند علمی:

JR_IJOL-10-2_002

تاریخ نمایه سازی: 7 اسفند 1402

چکیده مقاله:

Burnout syndrome presents the main problem in the mental and physical state. It is one of the most studied work-related syndromes in recent decades, and it is closely related to energy depletion, exhaustion, chronic stress from work that is not well managed. The matter commonly points to health specialists, but it is necessary not to be indifferent in other professions. Depending on the purpose of the research, the following methodologies were applied. The Maslach Burnout Inventory (MBI) comprised of twenty-two issues relating to determinants of Emotional Exhaustion (EE), Depersonalization(DP), and Personal Accomplishment (PA), and the Brief Cope Inventory (COPE) was used to find out what coping strategies trade managers choose in demanding situations. This self-report questionnaire contains the scale that defines an individual’s primary coping styles: Avoidant or Approach Coping. The main goal of the study was an analysis of associations between burnout syndrome determinants and coping strategies in trade managers (N = ۲۷۰). The data were collected in the Slovak Republic by online questionary, and the representative sample involved top managers (N = ۵۷), middle managers (N = ۱۲۰), and first-level managers (N = ۹۳). The analysis confirmed the existence of statistically significant links between selected determinants of burnout syndrome and certain coping strategies in terms of demanding situations in trade managers. Based on the outcomes, it can be summed up that managers used Approach coping strategies more often than Avoidance coping strategies

نویسندگان

Zuzana Birknerová

Faculty of Management, Department of Managerial Psychology, University of Prešov, Prešov, Slovakia

Barbara Nicole Čigarská

Faculty of Management, Department of Managerial Psychology, University of Prešov, Prešov, Slovakia