The effect of brand personality on the repurchase intention of the customers of luxury restaurants in Isfahan considering brand equity
سال انتشار: 1397
نوع سند: مقاله کنفرانسی
زبان: انگلیسی
مشاهده: 491
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شناسه ملی سند علمی:
EEMCO02_084
تاریخ نمایه سازی: 3 اردیبهشت 1398
چکیده مقاله:
The wealth of many businesses is their brand and all brands have personality. A strong brand helps companies differentiate themselves and explain why their products or services are capable of meeting the needs of customers. In this research, the effect of the dimensions and consequences of brand personality on the repurchase intention of the customers of Isfahan luxury restaurant with regard to the role of brand equity was investigated in the survey data from 200 customers using a questionnaire. The reliability was evaluated 0.943. In this research, a main hypothesis and four sub-hypotheses were considered and evaluated by SEM technique, using PLS. The results showed that there was a positive relationship between the brand personality dimensions and brand equity, as well as between the brand personality dimensions and the brand personality consequences. Additionally, brand equity could have an impact on the brand personality consequences and these, in turn, influence the repurchase intention.
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نویسندگان
Zahra Yavari
Assistant Professor, Faculty of Management, Sheikh Bahaee University, Isfahan, Iran
Majid Mohammad Shafiee
Assistant professor, Department of management, Faculty of administrative sciences and economics, University of Isfahan, Isfahan, Iran
Shima Sharifi
MBA, Sheikh Bahaee University