Impact of Group Clinical Supervision on Patient Education Process: A Comprehensive Assessment of Patients, Staff, and Organization Dimensions

سال انتشار: 1397
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 361

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شناسه ملی سند علمی:

JR_EBCJ-8-1_002

تاریخ نمایه سازی: 16 تیر 1398

چکیده مقاله:

Background: The most important barriers to patient education are nurses’ poor motivation and training, and poor quality of managerial supervision. Clinical supervision could be a powerful tool for overcoming these barriers. However, the associated patient, staff, and organization-related outcomes still require further research. Aim: The present study aimed to evaluate the patient-, staff-, and organization-related outcomes of group clinical supervision with the goal of improving patient education. Method: This quasi-experimental study was conducted on 35 nurses and mothers of 94 children admitted to the surgery and nephrology wards of Dr. Sheikh Hospital, Mashhad, Iran, in 2016. A 3-month clinical supervision program consisting of support, education, feedback, and facilitation stages was implemented with the assistance of education facilitators. The data were collected using the questionnaire of patient’s satisfaction with nurses’ education, Herzberg’s job motivation questionnaire, and the checklists of nurses’ education performance and quality of education documentation. Data analysis was performed by Mann-Whitney U test, Fisher’s exact test, and independent-t test in SPSS, version 14. Results: The mean ages of the nurses, patients, and mothers were 30.3±6.7, 5.2±3.8, and 32.2±6.2, respectively. Mann-Whitney U test showed a significant improvement in patients’ satisfaction with nurses’ education performance (P<0.001) and the mean score of the quality of patient education documentation (P<0.001) after the intervention. Fisher’s exact test revealed a statistically significant difference in the education performance levels of the nurses between the two stages (P=0.03). The paired t-test showed no significant change in the motivation score of the nurses after the intervention. Implications for Practice: Group clinical supervision could improve the quality of education documentation, nurses’ education performance, and patients’ satisfaction with provided education.

نویسندگان

Afsaneh Jafari Moghadam

MSc in Nursing, Faculty of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran

Fatemeh HeshmatiNabavi

Assistant Professor, Evidence-based Care Research Center, Department of Mental Health and Management, Faculty of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran

Atefeh Behboudifar

MSc in Nursing, Internal-surgical Orientation, Faculty of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran

Seyed Reza Mazloom

Instructor, Department of Internal Surgery, Faculty of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran

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